Very poor customer services can have a major negative affect on profits, sales and the reputation of a company. In the most damaging of situations it can even bring a company down to where they can no longer exist in business. Excellent customer service is without doubt an extremely important part of any company as [...]
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This post was written by Steve Hooker on June 30, 2010
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Among the so many varieties of credit cards, one of the most underestimated is the value of a Best Business Credit Card. Many inhabit solve not decide to apply representing a partnership credit card since aside from having a definite target market— the partnership owners otherwise partnership executives—it seems to befall complicated to consumption. Although [...]
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This post was written by Steve Hooker on May 5, 2010
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First sales are always more difficult than repeat sales. So, small business owners are always looking to build a loyal customer base. Regardless of what business you are in, there are a lot of things you can do to keep your customers coming back. Below are a few tips:
Maintain Expertise in Your Field
Keep [...]
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This post was written by Steve Hooker on March 31, 2010
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Business speakers have a special quality which allows them to speak easily with a room, something that company managers or directors would not be able to do. Being a good business speaker means mixing humour and anecdotes with knowledge and advice, something those not trained in public speaking simply cannot do.
So [...]
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This post was written by Steve Hooker on December 25, 2009
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Everyone in their life time has rung up a customer service phone number before. It is said that up to 80% of people in reality end up having a bad experience every time they ring up a company. There are various different reasons as to why things like this occur so lets have a look at [...]
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This post was written by Steve Hooker on October 29, 2009
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Very poor customer services can have a major negative affect on profits, sales and the reputation of a company. In the most damaging of situations it can even bring a company down to where they can no longer exist in business. Excellent customer service is without doubt an extremely important part of any company as [...]
Posted Under: Uncategorized
This post was written by Steve Hooker on September 17, 2009
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